Privacy Policy

Introduction:In defining the terms and conditions herein, we employ specific terminology. "Customer" refers to any individual or entity utilizing and accessing our Application. The term "you" pertains to any individual or entity allowing a user to input personal or business information into our Application. Collectively, "Customer" and "User" are referred to as "User" ("User") and individually as "Customer" and "You," respectively. References to "FinsinHotel," "The Company," "We," "Our," "Ourselves," and "Us" denote FinsinTech Pvt Ltd, encompassing its associate and subsidiary entities ("FinsinHotel").

Please take a moment to review this privacy policy before using, submitting, or consenting to submit any information to our cloud-based software applications and/or mobile application owned and developed by us. This policy pertains to how we collect, use, and disclose user data, including hotel bookings and other voluntary information entered into our Applications ("User Data/Information").

The practices outlined in this privacy policy are specific to our Applications only. Should you navigate to other websites or third-party applications, please review their respective privacy policies, which may differ significantly.

Applicability:This privacy policy applies to all users accessing our Applications under a valid license obtained from FinsinHotel. This includes individuals or entities permitting the submission of any data, including personal data, into our Application, as well as third-party service providers, business associates, and visitors, whether accessing the Application free of cost or on a paid basis.

How We Collect Information About User:Our Application collects and retains user data submitted while availing our services. This may include personal information such as name, email address, booking details, and company information voluntarily entered into our Applications. User data is accessed and processed by us on behalf of our Customer for support services and interoperation with third-party solutions.

What Information We Collect:Personal information may include, but is not limited to, name, age, physical address, email addresses, booking details, KYC documents, login credentials, demographic attributes, hotel guest details, photographs, testimonials, transactional data, and IP address.

Use of Data:Information collected from users may be used for responding to requests, complaints, queries, improving services, personalizing products, marketing, processing transactions, and complying with legal obligations.

Communication with you:Transactional emails necessary to provide effective services, updates, changes in privacy policy, or marketing communications may be sent to users. Users have the option to unsubscribe or opt-out from certain emails.

Our Use of Cookies:Our Applications use cookies to personalize user experience and collect information on usage patterns. Users have the option to accept or decline cookies.

How We Store the Information We Collect:User data is collected electronically and stored on cloud platforms. Access to our database is controlled by firewalls and security gatekeepers.

How is User Information Protected?User information is password-protected, and access is restricted. Personal Information is not sold, rented, or shared without prior consent, except in specific circumstances outlined in the policy.

Data Retention:Personal Information is retained as long as necessary for providing services and complying with legal obligations. Upon reasonable request, Personal Information may be deleted or pseudonymized.

Your Rights:Users have the right to access, rectify, modify, erase/delete, or object to the use of their Personal Information. Valid requests will be processed upon verification.

Our Policies May Change:We reserve the right to change this policy at any time without prior notice. Users are encouraged to review the policy periodically.